Trainee - Implementation Engineer

Motadata is a renowned IT monitoring and management software company that has been transforming how businesses manage their ITOps since its inception. Our vision is to revolutionize the way organizations extract valuable insights from their IT networks. Bootstrapped since inception, Motadata has built up a formidable product suite comprising cutting-edge solutions, empowering enterprises to make informed decisions and optimize their IT infrastructure. As a market leader, we take pride in our ability to collect and analyze data from various sources, in any format, providing a unified view of IT monitoring data. We are customer-centric and continuously strive for excellence, enabling organizations to tackle complex IT challenges with ease. Follow us on LinkedIn and be part of an innovative team. We’re looking for folks who want to join us in unlocking the true potential of IT together!

As a Trainee –Implementation Engineer, you will assist in the implementation and deployment of our products for clients. This is an entry-level role designed for freshers or recent graduates who are eager to learn and grow in a client-facing, technical implementation role. You’ll be trained and mentored by experienced engineers while working on real-time projects.

• Assist in the installation and configuration of Motadata products (onsite or remotely).

• Work under guidance to understand client requirements and support in solution implementation.

• Coordinate with senior engineers and internal teams for smooth project execution.

• Support in preparing documentation, reports, and project status updates.

• Learn about network protocols, Linux commands, and product functionalities.

• Participate in client meetings and observe product training/demo sessions.

• Provide basic technical assistance to clients during onboarding.

• Ensure proper handover of completed tasks to the support team.

Above is a summary of expected role and responsibility and must not be considered as an exhaustive list of duties. 

• Basic understanding of Linux, Networking, and Windows OS.

• Good communication skills (verbal and written) in English.

• Strong willingness to learn and adapt in a dynamic environment.

• Ability to grasp technical concepts and apply them to real-world scenarios.

• Bachelor’s degree in Computer Science, Engineering, or related fields.

• Team player with a problem-solving mindset.

• Familiarity with SNMP, TRAP, or basic networking concepts.

• Basic exposure to web servers, middleware, or databases is a plus.

• Hands-on practice in a Linux environment (through college projects or internships).

Note: This is a full-time, work-from-office role, and may require occasional travel based on project requirements.